Abstract

It is irrefutable that the development, incorporation, and use of technology information and communications originated an impact in the business sector. It is also a fact, the existence of a marked asymmetry between developed and developing countries. Furthermore, the measurement and generation of indicators in the information, communication technology ICT sector is also an asymmetric reality, as models and approaches for their measure are still an issue. Nevertheless, the effort made by less developed countries, including Paraguay, is evident, and the milestones achieved are remarkable and there are emblematic cases that deserve to be replicated, but it is still insufficient to reach the penetration levels and use achieved by more developed countries. A pending task, both for Paraguay as well as many Latin American countries, is to fill in this information gap by means of the generation and measurement of indicators that are reliable and representative of the ICT sector, thus enabling the development of programs and activities designed to incorporate all areas, such as: business, education, healthcare, and government.