Artificial Intelligence and Customer Communication

Authors

  • Hibatullah Alzahrani

Keywords:

artificial intelligence, customer interaction, emotional intelligence, chat bots

Abstract

There is a rapid increase in the usage of artificial intelligence in the most recent decade. Use of Artificial Intelligence in the customer interaction is gaining traction in the market. It is saving a lot of money because chat bots are taking away the need of physical resources. Best utilization of AI is past the customary contact focus, where an organization's administration impression becomes exponentially. When one considers the aggregate entirety of keen gadgets in an organization today that can convey data about clients and their items to the cloud, an extraordinary wellspring of client administration information is accessible to influence.

How to Cite

Hibatullah Alzahrani. (2016). Artificial Intelligence and Customer Communication. Global Journal of Computer Science and Technology, 16(D1), 1–3. Retrieved from https://computerresearch.org/index.php/computer/article/view/1479

Artificial Intelligence and Customer Communication

Published

2016-01-15