@incollection{, F9AF8DD9484E0AEA4EB87F33F984BE45 , author={{Coen deNatris} and {LeliaLivadas} and {University of Liverpool}}, journal={{Global Journal of Computer Science and Technology}}, journal={{GJCST}}0975-41720975-435010.34257/gjcst, address={Cambridge, United States}, publisher={Global Journals Organisation}1384146 } @incollection{b0, , title={{Cross-platform service user experience: a field study and an initial framework}} , author={{ MWäljas } and { KSegerståhl } and { KVäänänen-Vainio-Mattila } and { HOinas-Kukkonen }} 10.1145/1851600.1851637 , booktitle={{Proceedings of the 12th international conference on Human computer interaction with mobile devices and services, MobileHCI '10}} the 12th international conference on Human computer interaction with mobile devices and services, MobileHCI '10 , year={2010. May 2012} 21 } @incollection{b1, , title={{Categorizing web features and functions to evaluate commercial web sites: An assessment framework and an empirical investigation of Australian companies}} , author={{ WHuang } and { TLe } and { XLi } and { SGandha }} , journal={{Industrial Management & Data Systems}} 106 4 , year={2006} } @book{b2, , title={{}} 10.1108/02635570610661606 , year={May 2012} 16 } @book{b3, , title={{Responsive Navigation Patterns}} , author={{ BFrost }} , year={2012. Jul 2012} 9 } @book{b4, , title={{Multi-Device Layout Patterns}} , author={{ LWroblewski }} , year={2012. Jul 2012} 4 } @incollection{b5, , title={{Towards a User-Centered Design of Web Applications based on a Task Model}} , author={{ MWinckler } and { JVanderdonckt }} , booktitle={{Proceedings of 5th International Workshop on Web-Oriented Software Technologies IWWOST 2005}} 5th International Workshop on Web-Oriented Software Technologies IWWOST 2005 , year={2005} } @incollection{b6, , title={{State Web Charts: A Formal Description Technique Dedicated to Navigation Modelling of Web Applications', Interactive Systems. Design, Specification, and Verification}} , author={{ MWinckler } and { PPalanque }} 978-3-540-39929-2_5 (Ac- cessed: 10 , booktitle={{Lecture Notes in Computer Science}} 2844 , year={2003. Jun 2012} } @book{b7, , title={{The Resonant Interface, HCI Foundations for Interaction Design}} , author={{ SHeim }} , year={2008} , publisher={Pearson Education} , address={Boston} } @incollection{b8, , title={{Markup Validation Service}} , journal={{W3C}} , year={2012} } @incollection{b9, , title={{A Unifying Reference Framework for multi-target user interfaces}} , author={{ GCalvary } and { JCoutaz } and { DThevenin } and { QLimbourg } and { Bouillon } and { JVanderdonckt }} , journal={{Interacting with Computers}} 15 3 8 , year={2003. May 2012} } @book{b10, , title={{Responsive Web Design'. A List Apart}} , author={{ EMarcotte }} , year={2010. May 2012} 12 , address={Accessed} } @book{b11, , title={{Usability 101: Introduction to Usability}} , author={{ JNielsen }} , year={2003. May 2012} } @book{b12, , title={{}} , author={{ JNielsen } and { RMolich } and { CSnyder } and { SFarrell }} , year={2000} , note={E-commerce User Experience: Search [Online} } @book{b13, , title={{ConcurTaskTrees: A Diagrammatic Notation for Specifying Task Models}} , author={{ FPaterno } and { CMancini } and { SMeniconi }} , year={1997. Jun 2012} 7 } @incollection{b14, , title={{Desktop-to-Mobile Web Adaptation through Custom-izable Two-Dimensional Semantic Redesign}} , author={{ FPaternò } and { GZichittella }} , journal={{Human-Centered Software Engineering}} 6409 , year={2010} } @book{b15, , title={{}} 10.1007/978-3-642-16488-0_7 , year={May 2012} 11 } @book{b16, , title={{Multi-Device Layout Patterns}} , author={{ LWroblewski }} , year={2012. Jul 2012} 4 }