@incollection{,
	
					
					
					65FA199890FBD1E8F1BA87D89B596E52
					,
	note={Publisher: Global Journals Type: Double Blind Peer Reviewed International Research Journal 7 Year 2 018}
				,
	author={{Syed UsmanAhmed} and {Aligarh Muslim University}},
	journal={{Global Journal of Computer Science and Technology}},
	journal={{GJCST}}0975-41720975-435010.34257/gjcst,
	address={Cambridge, United States},
	publisher={Global Journals Organisation}18179
}

@incollection{b0,
	
	
		,
	title={{SPEECH ENABLED INTERACTIVE VOICE RESPONSE SYSTEMS -REVIEW}}
		,
	author={{
			MohanDholvan
		} and {
			Dr. Anitha SheelaKancharla
		}}
		
	
	
		,
	journal={{International Journal of Computer Engineering and Applications}}
		2321=3469
		
			IX
			,
	year={Oct. 2015}
		
	

}

@book{b1,
	
	
		,
	title={{Assamese Spoken Query System to Access the Price of Agricultural Commodities}}
		,
	author={{
			SShahnawazuddin
		} and {
			DeepakThotappa
		} and {
			B DSarma
		} and {
			SDeka
		} and {
			RR M Prasanna
		} and {
			Sinha
		}}
		
		
		
		
		
		978-1-4673-5952-8
		
			,
	year={2013}
			,
	publisher={IEEE}
		
	

}

@incollection{b2,
	
	
		,
	title={{Speech recognition for illiterate access to information and technology}}
		,
	author={{
			MPlauch´e
		} and {
			UNallasamy
		} and {
			JPal
		} and {
			CWooters
		} and {
			DRamachandran
		}}
		
		
		
		
	
	
		,
	booktitle={{Proc. IEEE/ACM Int'l Conference on Information and Communication Technologies and Development}}
				IEEE/ACM Int'l Conference on Information and Communication Technologies and Development
		
			,
	year={May 2006}
		
	

}

@incollection{b3,
	
	
		,
	title={{Healthline: Speech based access to health information by lowliterate users}}
		,
	author={{
			JSherwani
		} and {
			NAli
		} and {
			SMirza
		} and {
			AFatma
		} and {
			YMemon
		} and {
			MKarim
		} and {
			RTongia
		} and {
			RRosenfeld
		}}
		
		
		
		
		
		
		
	
	
		,
	booktitle={{Proc. IEEE/ACM Int'l Conference on Information and Communication Technologies and Development}}
				IEEE/ACM Int'l Conference on Information and Communication Technologies and Development
		
			,
	year={December 2007}
		
	

}

@incollection{b4,
	
	
		,
	title={{Touch: A Comparative Study of the Use of Speech and DTMF Keypad for Navigation}}
		,
	author={{
			JenniferKwan Min Lee
		} and {
			Lai
		}}
		
	
	
		,
	journal={{International Journal of Human Computer Interaction IJHCI}}
		
			19
			3
			,
	year={2005}
		
	
	,
	note={Speech vs}

}

@incollection{b5,
	
	
		,
	title={{A comparison between DTMF and ASR IVR services through objective and subjective evaluation}}
		,
	author={{
			CDiDelogu
		} and {
			ACarlo
		} and {
			PRotundi
		} and {
			DSartori
		}}
		
		
		
	
	
		,
	booktitle={{Proceedings of IVTTA'98}}
		,
	booktitle={{FUB Rep. No. 5D01398}}
		IVTTA'98Sydney, Australia
		
			,
	year={November 30-December 4,1998. 1998}
			
		
	

}

@incollection{b6,
	
	
		,
	title={{An experimental evaluation of preference for data entry method in automated telephone services}}
		,
	author={{
			JCFoster
		} and {
			FRMcinnes
		} and {
			MAJack
		} and {
			SLove
		} and {
			RTDutton
		} and {
			IANairn
		}}
		
		
		
		
		
	
	
		,
	journal={{Behaviour & Information Technology}}
		
			17
			
			,
	year={1998}
		
	

}

@book{b7,
	
	
		,
	author={{
			PJalote
		}}
		,
	title={{An Integrated Approach to Software Engineering}}
				
			,
	publisher={Springer/Narosa}
			,
	year={2006}
		
	
	,
	note={3rd ed}

}