@incollection{, 0C310A880A526688846D0A905808BB39 , author={{RichardScroggins} and {Capella University}}, journal={{Global Journal of Computer Science and Technology}}, journal={{GJCST}}0975-41720975-435010.34257/gjcst, address={Cambridge, United States}, publisher={Global Journals Organisation}1421719 } @book{b0, , title={{Mechanisms for Implementing IT Governance}} , author={{ PWeill } and { JWRoss }} , year={2008} } @book{b1, , title={{Allocating Decision Rights and Accountability: Elements of Effective IT Governance}} , author={{ PWeill } and { JWRoss }} , year={2009} } @incollection{b2, , title={{Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case (Part A and B)}} , author={{ LDube } and { CBernier } and { VRoy }} , journal={{International Journal of Case Studies in Management}} 7 2 , year={2009} } @book{b3, ISO 9000 , title={{Wikipedia. Retrieved}} , year={February 15. 2013} } @book{b4, , title={{Increase ISO 9001's value. Quality Progress}} , author={{ LLSandford }} , year={2006} 39 } @book{b5, , title={{CIO roles and responsibilities: Twenty-five years of evolution and change, Information and Management}} , author={{ MChun } and { JMooney }} , year={2009} 6 }