SAMEH TEBOURBI ABBES; ROMDHANE KHEMAKHEM. Adoption of Electronic CRM in Service Sector: Using an Integrated Model. Global Journal of Computer Science and Technology, [S. l.], v. 21, n. C1, p. 1–14, 2021. Disponível em: https://computerresearch.org/index.php/computer/article/view/2043. Acesso em: 9 may. 2024.