Sameh Tebourbi Abbes and Romdhane Khemakhem (2021) “Adoption of Electronic CRM in Service Sector: Using an Integrated Model”, Global Journal of Computer Science and Technology, 21(C1), pp. 1–14. Available at: https://computerresearch.org/index.php/computer/article/view/2043 (Accessed: 8 May 2024).